A trait that goes ignored by most individuals in my experience. If one is to respond whether it be good or bad news it is still a response. Don’t you appreciate a response?
I think it is important that the “door of communication” is always open. Some good steps to ensure a solid environment:
A) Employees want to trust you and you to trust them. Begin by being trustworthy and extending trust.
B) Employees want good two-way communication. Begin by being a good listener.
C) Employees want to be challenged. Set forth your vision and goals clearly and then let your workers exercise their creativity and authority in meeting your goals.
D) Employees want accountability. Not only should you hold them accountable for their own performance but you should measure your own performance as well.
E) Employees want recognition. Offer praise and express appreciation at every opportunity.
Let’s not forget about our best asset the employee. A positive environment is a successful environment.