Twitter Tools

Do you use Twitter? If you do, some tools that you mind find useful….

A tool for managing your Twitter friends:

http://tweetybot.com

The 100 most popular Twitterers:

http://twittercounter.com/

Who just unfollowed you and what your last Tweet was before you unfollowed them:

http://useqwitter.com/

This is a Twitter app for Blackberry:

http://www.orangatame.com/products/twitterberry/

This is a Twitter app for iphone:

http://twitterforiphone.com/

This is a Twitter app for your Firefox browser:

http://www.naan.net/trac/wiki/TwitterFox

A desktop Twitter app:

http://www.twhirl.org

List of groups Twitterers by subjects.

http://twitterpacks.pbwiki.com/

Upload your pictures to Twitter:

http://twitpic.com

A wordpress plugin for Twitter:

http://alexking.org/projects/wordpress

List of Twitterers by subject

http://www.twellow.com//

What URLS are being posted on Twitter:

http://twitturly.com

Twitterers with the most followers.

http://www.twitterholic.com/

Twitter cookbook with recipes.

http://twitter.com/cookbook

Adobe desktop app for Twitter:

http://www.tweetdeck.com/beta/

You can unfollow people who are not following you.

http://friendorfollow.com/

A Tweetcloud of popular topics on Twitter in real time. Words shrink and grow.

http://www.twitscoop.com/

Similar to Tinyurl – shrinks URLS .

http://twitturls.com/

Schedule tweets to be posted at a later date, also can auto thank and autofollow new followers:

http://www.tweetlater.com/

Twitter icons:

http://thenextweb.org/2008/09/16/twitterkeys-enhance-your-twitter-conversations/

Search Twitter for specific topics:

www.search.twitter.com

Twitter app for OUtlook express – useless for me as a Mac owner –

http://www.techhit.com/OutTwit/

Find Twitterers with a similar interests:

http://crazybob.org/twubble/

Group unfollow all of your unfollowers:

http://dossy.org/twitter/karma/

Follow a conversation between 2 Twitterers.

http://tweet2tweet.com/

Whew! There you have it! Tweet away!

Confident Customer Servive

Often our delivery or how we convey a message to an individual could have a big impact on what we are trying to accomplish. When interacting with the customer I believe it is important to offer reassurance and confidence……take ownership.

Some phrases that I offer to a customer when interacting:

1. How may I help?
2. I can solve that issue.
3. I will take responsibility.
4. I am not certain, but I’ll find out.
5. I will keep you updated.
6. I will deliver it on time.
7. The job will be complete.
8. I appreciate your business.

9.Thank you and please <—-always important!

Some simple phrases that will go a long way. Of course one must follow up with results!

The customer is why you go to work. If they go away, you do, too.
-David Haverford

Twitter Why Follow?

We have seen many posts on the subject of Twitter. What is Twitter see WTFisTwitter? An article in USA Today states “Twitter’s audience grew to 2 million users in May from 200,000 in May 2007.” Some say Twitter is micro-blogging, others say Twitter is a more expanded version of Instant Messaging see “Twitter is Not a Micro-Blogging Tool.”

Whatever one thinks Twitter is, I have no doubt that it is a powerful tool that can be used to expand ones business, thoughts, message or just a place to have discussion with others about whatever subject is on your mind.

So I posed the question on Twitter: “When an individual follows you, what are your determining factors for a return follow?” @ShamaHyder After the Launch “I usually follow back anyone who follows me. I WILL unfollow if 1)spammer 2) strikes me as a stalker 3) tweets are vulgur.” More insight from @CherylSmith999 Grow Your Twitter Following also To Friend or Not to Friend

A few responses: @christinekambo of This Week in Health “Similar interests, not a weirdo, adds value, intelligence is not optional!” @Nick kionee of Bytes From Reality “main criteria is, do I know any of the people who tweet this person. Then its do they update often, and are they interesting” @JerryThompson of Looking Up “I always check their past twits and their website. I only follow what “I think” is quality.” @erinely of ElyOrganics ” I always read about them to learn more and I check out their website usually, then I hit follow, lots of interesting peeps” @Surrealistique of Deep Thoughts From the Shallow End of the Pool “I usually look for similar interests, ability to relate, ask myself if they seem like someone I can converse with” @Aronado of Aronado “80% humor 20% Entrepreneurial spirit” @chucksimmins of America’s North Shore Journal “Less than 1,000 being followed, interesting bio, frequent tweets, interesting tweets, recent tweets”
@rosyblue “For me, I see if the person and I have a common interest, might learn something or simply is just funny. I don’t like spam ppl at all.”

As you can see, we have various reasons to follow an individual and a variety of perspectives. What are your determining factors for a return follow?